Sportbook Terms & Conditions – Full Version in Bengali

1 General Terms & Applicability

These terms and conditions ("Terms") apply to the Sportbook platform and all its services. Sportbook is an internationally licensed online gaming platform serving users in Bangladesh and other countries.

By registering or using Sportbook, you confirm that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using Sportbook.

• These terms and conditions are available in both English and Bangla. In the event of a dispute, the English version shall prevail.
• Sportbook reserves the right to discontinue, modify, or suspend any service at any time.
• These Terms and Conditions supersede all prior oral or written agreements.

2 Account Registration & Eligibility

To create an account on Sportbook, you must meet the eligibility requirements below. Failure to comply with these conditions may result in account closure at any time.

Age Restriction

You must be at least 18 years old to register. Sportbook may request proof of identity for age verification at any time. Registering with false information will result in permanent account closure, and any funds held may be forfeited.

Single Account Policy

Only one Sportbook account is permitted per person, household, or device. If multiple accounts are detected, all accounts will be suspended and any winnings will be forfeited.

Provide Accurate Information

• Provide your correct name, date of birth, address, and contact details when registering.
• Notify Sportbook promptly if any of your details change.
• Keep your mobile number and email active — important notifications will be sent through these channels.
• Keep your account password private and do not share it with anyone.

3 Betting Rules

Before placing any bets on Sportbook, please familiarize yourself with the rules below. These rules apply to all bet types — sportsbook, casino, and live games.

Bet Acceptance

A bet is considered accepted only once Sportbook's system sends a confirmation message. Any bet that fails to process due to a technical issue will be considered void.

Odds Change

Once a bet is confirmed, your odds will remain fixed even if the odds change afterwards. However, during live betting, odds may change up until the point the bet is confirmed.

Minimum & Maximum Bet Limits

• Minimum bet: ৳20 BDT
• Maximum Bet: Varies by market and event
• Separate limits apply to jackpot games
• VIP members enjoy higher betting limits

Bet Cancellation & Results

If a match or event is cancelled, suspended, or incomplete, the related bet is generally considered void and the stake is refunded. Specific rules may vary depending on the sport. In the event of a results dispute, Sportbook's decision is final.

4 Bonuses & Promotional Offers

Sportbook regularly offers a variety of bonuses and promotions. Each offer has its own conditions, detailed on the respective offer page. Some general bonus terms are outlined below.

Welcome Bonus

New members will receive a Welcome Bonus on their first deposit. The bonus is subject to a specified turnover requirement. If the turnover requirement is not met within 30 days of receiving the bonus, it will be forfeited.

Wagering Requirements

• Minimum odds requirements apply to each bonus (typically 1.50 or above).
• You cannot claim another bonus while one is already active.
• Winnings from bonuses must meet the turnover requirements before being transferred to your cash balance.
• Winnings from free spins may also be subject to separate wagering requirements.

Bonus Abuse

Sportbook strictly prohibits bonus abuse. If bonus arbitrage, use of the same bonus across multiple accounts, or any other fraudulent activity is detected, the bonus will be voided and the account may be suspended.

5 Deposits & Withdrawals

Sportbook supports a variety of payment methods to make deposits and withdrawals fast and secure.

Accepted Payment Methods

• Mobile Banking: bKash, Nagad, Rocket
• Bank Transfer (Selected Banks)
• Cryptocurrency (selected currencies)

Deposit Terms

• Minimum Deposit: 500 BDT
• Deposits are usually credited to your account instantly.
• Deposits from third-party accounts are not permitted.
• No fees are charged on deposits.

Withdrawal Conditions

• Minimum withdrawal: ৳500 BDT
• Withdrawals are typically processed within 1–24 hours.
• Large withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals are not available while an active bonus is on your account.
• Withdrawals must be made using the same method as the original deposit.

6 Privacy & Personal Data

Sportbook takes the protection of your personal data seriously. We never sell your information to third parties.

• Information provided at registration is used solely for service operation.
• Sportbook may share information with authorities to comply with legal obligations.
• Your browsing and betting history may be used to improve our services.

For more details, visit our Privacy Policy Read.

7 Responsible Gaming Policy

Sportbook believes gaming is for entertainment, not addiction. We always encourage responsible gaming.

• Set personal deposit and betting limits.
• Use the self-exclusion feature if needed.
• Never bet with borrowed money.
• If you notice signs of addiction, please seek professional help.

For more information Responsible Gaming View page.

8 Account Suspension & Closure

Sportbook reserves the right to suspend or permanently close any account under the following circumstances:

• If these terms and conditions are violated
• Registering with false information
• If multiple accounts are created
• If bonus abuse or fraudulent activity is attempted
• If money laundering or illegal activity is suspected
• If the user is found to be under 18

Users may also close their account at any time by contacting the support team.

9 Dispute Resolution

For any disputes or complaints, please reach out to our support team. We always strive to resolve issues promptly and fairly.

• Complaints must be submitted within 30 days of the incident.
• Sportbook's decisions are considered final.
• Sportbook reserves the right to correct any payouts resulting from a technical error.

10 Governing Law & Jurisdiction

Sportbook operates under an international license. These terms are governed by the laws of the relevant licensing jurisdiction.

As a user, you are responsible for complying with the laws of your own country. If online gaming is prohibited where you are, please refrain from using Sportbook.

• Sportbook is not directly liable for any tax obligations under Bangladeshi tax law.
• Any taxes applicable on winnings are the user's own responsibility.
• If any part of these Terms and Conditions is found to be legally unenforceable, the remaining provisions will continue to apply.