Betting is entertainment, not a solution to life's problems. Sportbook wants you to always stay in control and enjoy the experience. You'll find everything you need about responsible gaming on this page.
Your safety is our priority — we're with you every step of the way
From your Sportbook account settings, you can set daily, weekly, or monthly deposit limits. Limits take effect immediately once set.
Decide in advance how long you'll play each day. Once your set time is up, Sportbook will automatically remind you to take a break.
Need some distance? Use Sportbook's Self-Exclusion tool to temporarily close your account for anywhere between 30 days and 5 years.
Sportbook's system automatically detects unusual betting patterns, and our customer support team will reach out directly if needed.
Your full betting history, along with all deposit and withdrawal records, is available in your account at any time — the best way to keep track of your habits.
Sportbook follows a strict age verification process. No one under the age of 18 is permitted to open an account under any circumstances.
Betting is for entertainment only. Don't treat it as a source of income or a way to solve problems. If you feel betting is having a negative impact on your life, please contact us at support@sportbook.im.
Responsible gaming means enjoying betting as a fun form of entertainment while staying in control. At Sportbook, we believe the real enjoyment comes when every player plays mindfully and within their limits.
The core principles of responsible gaming are:
Sportbook gives every user the tools and opportunity to play responsibly. We want you to enjoy the game today — and tomorrow too.
Keep in mind: Responsible gambling isn't just about you — it's about your family too. Your well-being is what makes Sportbook successful.
It's not always easy to recognise when betting stops being fun and starts becoming a problem. Watch out for these warning signs:
If you notice any of these signs in yourself, don't feel ashamed or afraid — reach out for help. It's not a sign of weakness; asking for help takes courage. Sportbook is always here for you.
You can easily set your own betting limits directly from your account settings at Sportbook. It's the most effective way to play responsibly.
Set how much you want to deposit daily, weekly, or monthly. Decreasing your limit takes effect immediately, but increasing it requires a 24-hour waiting period.
Set a maximum loss amount before you start. Once you hit that limit, Sportbook will automatically stop your betting.
Set how long you want to play in a single session. You'll receive a warning when your time is up, and automatic logout can kick in if needed.
At set intervals, Sportbook will remind you how long you've been playing and how much you've won or lost.
Tips: Set your limits when you're calm and clear-headed — before or after playing, not during. That's when you make the best decisions.
Sometimes stepping back is the best solution. Sportbook's self-exclusion feature lets you fully close your account for a set period of time.
| Exclusion Period | Who It's For | Reactivate |
|---|---|---|
| 30 Days | Want to take a short break | Auto-renews on expiry |
| 3 Months | Extended Breaks & Reassessment | Auto-renews on expiry |
| 6 Months | Experiencing a serious problem | Application Required |
| 1 Year | For overcoming long-term issues | Application Required |
| 5 Years / Permanent | Want to permanently stop betting | Cannot be reopened |
While self-exclusion is active, Sportbook will not send any marketing messages. Any funds remaining in your account will remain safe.
To activate self-exclusion, email support@sportbook.im or do it directly from your account settings. Once activated, it cannot be cancelled before the period ends.
Answer the questions below honestly. This simple check will help you understand whether your betting habits are safe.
If you feel betting is causing problems in your life, you don't have to face it alone. Sportbook and a range of support services are here to help.
Our customer support team is available 24/7. Contact us directly for betting limits, self-exclusion, or any assistance you need.
Get instant help through Sportbook's live chat. Our trained team will listen, understand your situation, and guide you through the right steps.
Professional counseling is highly effective for overcoming betting addiction. Get in touch with us and we'll point you in the right direction.
For more details on responsible gaming, visit our FAQ page, where common questions are answered in plain, easy-to-understand language.
If you think a family member or someone close to you is struggling with betting, you can help. The steps below may make a difference.
Request on behalf of a family member: If you need to set up protective measures on a family member's account, email us at support@sportbook.im. We'll handle it with full confidentiality.
Join Sportbook and enjoy a fun betting experience on your own terms. We're always here for you.